C_C4H63_2411 EXAM PREVIEW & C_C4H63_2411 VERIFIED ANSWERS

C_C4H63_2411 Exam Preview & C_C4H63_2411 Verified Answers

C_C4H63_2411 Exam Preview & C_C4H63_2411 Verified Answers

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SAP C_C4H63_2411 Exam Syllabus Topics:

TopicDetails
Topic 1
  • SAP Customer Data Platform: SAP Customer Data Solutions Consultants are expected to demonstrate comprehensive knowledge of the SAP Customer Data Platform. This domain covers the platform's core functionalities, including data collection, unification, and activation.
Topic 2
  • Implementing B2B: In this final section, the main focus is on implementing SAP Customer Data Solutions in business-to-business (B2B) contexts. SAP Customer Data Solutions Consultants should understand the unique challenges and requirements of B2B customer data management.
Topic 3
  • Data Activation: This module of the exam, focuses on the activation of customer data for various business purposes. SAP Customer Data Solutions Consultants should understand how to leverage unified customer profiles for marketing, sales, and service activities.
Topic 4
  • Insights: The Insights section of the exam evaluates the consultant's ability to extract meaningful insights from customer data. It covers analytics capabilities within the SAP Customer Data Platform and how to use them effectively. Candidates should be able to create and interpret various types of reports and dashboards.
Topic 5
  • Data Privacy: This section focuses on data privacy considerations in customer data management. SAP Customer Data Solutions Consultants should be well-versed in data protection regulations and privacy-enhancing technologies. The exam may evaluate the ability to implement privacy-compliant data handling processes and ensure adherence to relevant laws and standards.
Topic 6
  • Data Ingestion: Data ingestion is a core component of customer data platforms, and assesses the consultant's expertise in this area. It covers various methods and tools for importing data from multiple sources into the SAP Customer Data Platform.
Topic 7
  • Identity Resolution: Identity resolution is a crucial aspect of customer data management, and this section evaluates the consultant's proficiency in this area. It covers techniques and tools used to identify and link customer data across different sources and touchpoints.
Topic 8
  • APIs: This section focuses on the use of APIs in the context of SAP Customer Data Solutions. It assesses the consultant's understanding of how to integrate and leverage APIs for data exchange and system interoperability.

SAP Certified Associate - Implementation Consultant - SAP Customer Data Platform Sample Questions (Q61-Q66):

NEW QUESTION # 61
Which of these activation methods can be used with actions?
Note: There are 2 correct answers to this question.

  • A. CX milestones
  • B. CX flows
  • C. Audiences
  • D. CX journeys

Answer: B,D

Explanation:
The SAP Customer Data Platform is designed to manage customer data across different levels of organization. A tenant represents an instance of the platform provisioned for an organization, and within this tenant, multiple workspaces can be created. These workspaces serve as separate environments for development and production purposes. Additionally, a business unit, which is a logical partition within a workspace, can also contain multiple workspaces, allowing for further segmentation and management of customer data within the same organizational unit.
Reference = This relationship is outlined in the SAP Customer Data Platform documentation available on the SAP Help Portal, which provides comprehensive information on the configuration and management of tenants, workspaces, and business units12.


NEW QUESTION # 62
How can data be ingested into SAP Customer Data Platform? Note: There are 2 correct answers to this question.

  • A. Using the Ingestion API
  • B. Using the source application
  • C. Uploading a CSV/JSON file in the console
  • D. Entering data manually in the console

Answer: A,C

Explanation:
Data can be ingested into the SAP Customer Data Platform using the Ingestion API, which allows for the integration of data from various sources. Additionally, data can be uploaded directly into the console in the form of CSV or JSON files, providing a manual method of data entry.
Reference = The information is corroborated by the SAP Customer Data Platform's official documentation and learning resources, which detail the process of data ingestion through APIs and direct file uploads.
Data ingestion into the SAP Customer Data Platform can be achieved through various methods, ensuring flexibility and convenience in integrating data from different sources. Two valid methods include:
A . Using the Ingestion API: The Ingestion API provides a programmatic way to send data to the SAP Customer Data Platform, allowing for the automation of data integration processes. This method is suitable for real-time or batch data ingestion, supporting various data types and structures.
D . Uploading a CSV/JSON file in the console: For manual data uploads or when integrating data from systems that can export data in CSV or JSON formats, this method allows users to directly upload files through the platform's console. This approach is particularly useful for ad-hoc data integration tasks or when dealing with data that does not frequently change.
These methods offer flexibility in how data is ingested into the platform, accommodating different use cases and integration requirements.
Reference:
SAP Customer Data Platform documentation on data ingestion methods and APIs.
User guides on uploading data files and using the Ingestion API within the SAP Customer Data Platform.


NEW QUESTION # 63
Which of the following can be configured as part of the customer schema within SAP Customer Data Platform?
Note: There are 2 correct answers to this question.

  • A. Activities
  • B. Segments
  • C. Activity indicators
  • D. Profile entity

Answer: A,D


NEW QUESTION # 64
Which of the following describes a business unit in SAP Customer Data Platform?

  • A. A business unit represents the part of a business responsible for maintaining ongoing business relationships with customers in a given market. A single business unit can include more than one brand.
  • B. The business unit represents the owner of the SAP Customer Data Platform tenant. Each business unit within the organization has separate SAP Customer Data Platform tenants provisioned.
  • C. The business unit is an optional informational attribute of the Console Admin user in SAP Customer Data Platform.
  • D. The business unit is a predefined optional attribute in the customer schema; it allows segmenting of B2B customers based on their business hierarchy.

Answer: A

Explanation:
In the SAP Customer Data Platform, a business unit is defined as the part of a business that is tasked with maintaining continuous business relationships with customers within a specific market. This definition implies that a business unit is not just a segment or a division, but a functional entity within the organization that directly interacts with the customer base. Furthermore, it is important to note that a single business unit can encompass multiple brands, indicating that it can operate across different product lines or service offerings under the broader corporate umbrella. Reference = This information is corroborated by the SAP Help Portal, which provides a clear definition of a business unit within the context of the SAP Customer Data Platform1.


NEW QUESTION # 65
You want to implement family customer accounts in SAP Customer Data Platform.
What is the best way to do this?

  • A. By using groups and relationships
  • B. By using custom profile attributes
  • C. By using customized segments
  • D. By using a predefined profile schema

Answer: A


NEW QUESTION # 66
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